Develop the necessary competencies to establish, implement, operate, maintain, and continually improve an educational organization management system (EOMS) in accordance with the requirements of ISO 21001.
Why should you attend?
In today’s evolving educational landscape, institutions are under growing pressure to ensure transparency, inclusivity, learner satisfaction, and continuous improvement. ISO 21001 provides a globally recognized framework that helps educational organizations enhance the quality and effectiveness of their educational practices. It enables them to align their objectives and processes with learners’ needs, foster equitable and accessible learning environments, and promote evidence-based decision-making. By adopting ISO 21001, organizations can build trust with interested parties, demonstrate accountability, and cultivate a culture of continuous improvement across all educational activities.
This training course provides participants with comprehensive knowledge of the ISO 21001 requirements and practical guidance for establishing, managing, and improving an EOMS. It takes participants through each stage of the implementation process, from understanding the standard and defining objectives, to evaluating performance and sustaining long-term improvement.
After attending the training course, you can take the exam. If you pass, you can apply for the “PECB Certified ISO 21001
Lead Implementer” credential.
Internationally recognized, the PECB Certified ISO 21001 Lead Implementer certificate validates your professional capabilities and competence in implementing and managing an EOMS based on the requirements of ISO 21001.
Who should attend?
This training course is intended for:
> Educators, administrators, and managers involved in the implementation and management of an EOMS
> Professionals seeking to help their educational institution meet ISO 21001 requirements and improve learning outcomes
> Project managers, consultants, or expert advisers seeking to master the implementation of an EOMS based on ISO 21001
> Quality assurance and compliance officers in educational organizations
> Members of an EOMS implementation or management team
Learning objectives
After successfully completing the training course, you will be able to:
> Explain the fundamental concepts and principles of an educational organization management system (EOMS) based on ISO 21001
> Interpret the ISO 21001 requirements for an EOMS from the perspective of an implementer
> Initiate and plan the implementation of an EOMS based on ISO 21001, by utilizing PECB’s IMS2 Methodology and other best practices
> Apply best practices to support the ongoing effectiveness and improvement of the EOMS based on ISO 21001
> Interpret the requirements for an ISO 21001 certification audit
Course agenda DURATION: 5 DAYS
Examination DURATION: 3 HOURS
The “PECB Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). It covers the following competency domains:
> Domain 1: Fundamental principles and concepts of an educational organization management system
> Domain 2: Initiation of the EOMS implementation
> Domain 3: Planning of an EOMS implementation based on ISO 21001
> Domain 4: Implementation of an EOMS based on ISO 21001
> Domain 5: Monitoring and measurement of an EOMS based on ISO 21001
> Domain 6: Continual improvement of an EOMS based on ISO 21001
> Domain 7: Preparation for an EOMS certification audit
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
Certification
Upon the successful completion of the exam, you can apply for one of the credentials shown in the table below. You will receive a certificate once you fulfill all the requirements related to the selected credential. For more information about ISO 9001 credentials and the PECB certification process, please refer to the Certification Rules and Policies.
Note: PECB certified individuals who possess both the Lead Implementer and Lead Auditor credentials are qualified for the respective PECB Master Credential, given they have taken 4 additional Foundation Exams related to this scheme. For more information about the Foundation Exams and the overall Master Requirements, please go to PECB Master Credentials.
General information
> Certification and examination fees are included in the price of the training course
> Participants will receive more than 450 pages of comprehensive training materials, including practical examples, exercises, and quizzes.
> An Attestation of Course Completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
> Candidates who have completed the training course with one of our partners and failed the first exam attempt are eligible to retake for free the exam within a 12-month period from the course completion date, because the fee paid for the training course includes a first exam attempt and one retake. Otherwise, retake fees apply.
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